Payment Policy

Effective Date: October 22, 2025

Last Updated: October 22, 2025

At Golfie, we strive to provide a safe, secure, and seamless payment experience for all customers. This Payment Policy explains how payments are processed, accepted, and protected when you place an order on GolfieShop.com

1. Accepted Payment Methods

Golfie accepts the following secure payment options:

  • Credit/Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, JCB
  • Digital Wallets: Google Pay
  • Currency: All transactions are processed in the U.S. Dollars (USD)

These options are designed for convenience and security, ensuring your payment information is protected.

2. Payment Processing

  • Payment is collected at the time of purchase.
  • Orders will not be processed or shipped until payment is successfully completed.
  • If a payment fails, you will be notified immediately, and the order will remain pending until payment is completed.

3. Payment Security & Data Protection

Your financial security is our top priority:

  • All payments are transmitted over encrypted SSL/TLS connections.
  • Golfie does not store credit card details on our servers.
  • Payments are processed via trusted, PCI-compliant payment processors to ensure compliance with industry security standards.

4. Taxes & Fees

  • Sales Tax: Applicable sales tax will be automatically calculated based on your shipping address.
  • No Hidden Fees: All charges, including shipping and taxes, are displayed clearly at checkout before you confirm your order.
  • Additional Payment Fees: Any applicable fees for specific payment methods will be shown at checkout.

5. Refunds & Chargebacks

  • Refunds follow the Golfie Refund & Return Policy
  • Customers are encouraged to contact support@golfieshop.com before initiating a chargeback; most issues can be resolved quickly without dispute.
  • Unjustified chargebacks may be contested with supporting evidence.

6. Payment Disputes

  • If you notice duplicate charges, errors, or discrepancies, contact us within 7 business days (Mon - Sat)
  • Provide your order number and description of the issue; our team will investigate promptly and resolve it.

7. Pre-Authorization & Delayed Payment

  • Some high-value or custom orders may be pre-authorized on your card at checkout.
  • The final charge occurs when the order is ready to ship.
  • Pre-authorization does not count as a completed payment and may temporarily reduce your available credit.

8. Billing & Address Requirements

  • Ensure you're billing and shipping information is accurate to prevent delays or order cancellations.

9. Promotions, Discounts & Gift Cards

  • Promo codes, discounts, or gift card balances are applied at checkout.
  • Refunds for discounted or bundled items will reflect the applied promotions.
  • Any specific terms of promotions will be clearly communicated during checkout.

10. Fraud Prevention

  • Orders may be subject to verification to protect against fraud.
  • Verification may include contacting the customer by email or phone, confirming billing/shipping information, or requiring additional documentation.

11. Contact Information

For any payment-related questions or issues, you can reach us at:

Email: support@golfieshop.com

Phone: +1 (203) 687 4355

Business Hours: 09:00 AM - 06:00 PM (Mon - Fri), (GMT-05:00) Eastern Standard Time (New York)

12. Policy Updates

  • This Payment Policy may be updated periodically to reflect operational changes or legal requirements.
  • The most recent version posted on the website applies to all purchases.

13. Our Commitment

Golfie is committed to providing secure, transparent, and customer-friendly payment experiences.
Your payment information is handled with the highest level of security, and our support team is ready to assist with any issues.